Citizen Culture Newcomer Pass

This pass gives valued newcomers a free pass to explore arts & history in the city of London, Ontario, Canada and become more familiar with the arts & heritage organizations in our community.

Anyone over the age of 18 years and has been in Canada for 5 years or less and is a resident of city of London is eligible to receive this pass. This pass allows the pass holder, his/her spouse and dependent children (17 years and under) free multiple admissions to participating arts & heritage organizations. This pass is non-renewable and is valid for one year from the date of issue. This pass is valid for performance based events and complimentary tickets have to be picked up from box office prior to the event date. 

Register for your Citizen Culture Newcomer Pass today! 
The Citizen Culture Newcomer Pass (NP) is accepted at the following locations: 

Aeolian Hall
Banting House National Historic Site

Eldon House
Fanshawe Chorus London
Fanshawe Pioneer Village
Karen Scheussler Singers
London Clay Art Centre
London Pro Music
London Regional Children's Museum
Museum London
Museum of Ontario Archaeology
Palace Theatre
Royal Canadian Regiment Museum
The Canadian Medical Hall of Fame
The Grand Theatre

Pass pick-up locations: 

The London Cross Cultural Learner Centre
505 Dundas Street
London Ontario

The South London Neighbourhood Resource Centre
1119 Jalna Blvd.
London Ontario

Frequently Asked Questions: 

1. Who is eligible for the Newcomer Pass (NP)?
Any person (18 years of age or older) who has been in Canada for 5 years or less (except International Students) and is a resident of City of London is eligible for NP.

2. How do I register for NP?
Click on ‘Register for your Citizen Culture Newcomer Pass today!’ above.

3. How many people does NP grant admission to?
NP grants admission to the pass holder, his/her spouse and their dependent children under the age of 17 years.

4. Where can I pick up my NP?
NP can be picked at either of the pickup locations designated above: London Cross Cultural Learner Centre or South London Neighbourhood Resource Centre.

5. What do I require to pick up my NP?
You will require: Confirmation Code Code (provided upon registration) + Government of Canada issued document clearly showing the date of your first arrival in Canada + Proof of London residency + Photo ID (i.e., a passport, driver's license, or provincial photo card)

6. Can NP be mailed?
No. They have to be picked up in person as the pickup locations need to verify eligibility.

7. Does NP expire?
NP is valid for one year from the date of issue.

8. Can my spouse use my NP?
No. A spouse of a pass holder has to be accompanied by the pass holder.

9. Who is a pass holder?
The person whose name appears on the NP is the pass holder.

10. How much does NP cost?
NP is free of charge for general admission to participating institutions. It may not be valid for special presentations or events, parking and separately priced exhibitions or programs. Please visit the websites of participating institutions for full admission details.

11. Are performing arts organizations covered by NP?
Yes. Some restrictions may apply. Please visit the websites of participating institutions for full admission details.

12. Can children apply separately for NP?
No. Children under 17 years of age are granted access only when accompanied by their parent if their parent is a pass holder.

13. Is NP valid in other cities/communities?
No. NP is valid only at participating institutions in London.